{"id":1310,"date":"2025-11-06T00:12:59","date_gmt":"2025-11-06T00:12:59","guid":{"rendered":"https:\/\/nauticalnest.co\/?page_id=1310"},"modified":"2025-11-06T00:36:15","modified_gmt":"2025-11-06T00:36:15","slug":"return-or-refund-policy","status":"publish","type":"page","link":"https:\/\/nauticalnest.co\/index.php\/return-or-refund-policy\/","title":{"rendered":"Return Or Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1310\" class=\"elementor elementor-1310\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-221e9b6 e-flex e-con-boxed e-con e-parent\" data-id=\"221e9b6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fb2f81a e-con-full e-flex e-con e-child\" data-id=\"fb2f81a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e0bd83 e-flex e-con-boxed e-con e-parent\" data-id=\"5e0bd83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2b6d10 elementor-widget elementor-widget-text-editor\" data-id=\"a2b6d10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"395\" data-end=\"425\"><strong data-start=\"398\" data-end=\"425\">Return or Refund Policy<\/strong><\/h2><p data-start=\"427\" data-end=\"460\"><strong data-start=\"427\" data-end=\"444\">Last Updated:<\/strong> November 2025<\/p><p data-start=\"462\" data-end=\"745\">Thank you for booking with <strong data-start=\"489\" data-end=\"506\">Nautical Nest<\/strong>.<br data-start=\"507\" data-end=\"510\" \/>We aim to provide a smooth and transparent booking experience for all our guests. This <strong data-start=\"597\" data-end=\"624\">Return or Refund Policy<\/strong> explains how cancellations, refunds, and booking adjustments are handled for our accommodation and hospitality services.<\/p><p data-start=\"747\" data-end=\"829\">By completing a booking on <strong data-start=\"774\" data-end=\"802\"><a class=\"decorated-link\" href=\"https:\/\/nauticalnest.co\/\" target=\"_new\" rel=\"noopener\" data-start=\"776\" data-end=\"800\">https:\/\/nauticalnest.co\/<\/a><\/strong>, you agree to this policy.<\/p><hr data-start=\"831\" data-end=\"834\" \/><h3 data-start=\"836\" data-end=\"864\"><strong data-start=\"840\" data-end=\"864\">1. Nature of Service<\/strong><\/h3><p data-start=\"865\" data-end=\"1125\">Nautical Nest provides <strong data-start=\"888\" data-end=\"931\">room and accommodation booking services<\/strong>.<br data-start=\"932\" data-end=\"935\" \/>Since our services are <strong data-start=\"958\" data-end=\"997\">time-based and reservation-specific<\/strong>, traditional product \u201creturns\u201d do not apply. Instead, guests can <strong data-start=\"1063\" data-end=\"1083\">cancel or modify<\/strong> their bookings under the following terms.<\/p><hr data-start=\"1127\" data-end=\"1130\" \/><h3 data-start=\"1132\" data-end=\"1170\"><strong data-start=\"1136\" data-end=\"1170\">2. Booking Cancellation Policy<\/strong><\/h3><ul data-start=\"1171\" data-end=\"1715\"><li data-start=\"1171\" data-end=\"1326\"><p data-start=\"1173\" data-end=\"1326\">Cancellations made <strong data-start=\"1192\" data-end=\"1248\">at least 48 hours before the scheduled check-in time<\/strong> are eligible for a full or partial refund (as per property-specific terms).<\/p><\/li><li data-start=\"1327\" data-end=\"1485\"><p data-start=\"1329\" data-end=\"1485\">Cancellations made <strong data-start=\"1348\" data-end=\"1379\">within 48 hours of check-in<\/strong> may result in a <strong data-start=\"1396\" data-end=\"1414\">partial refund<\/strong> or <strong data-start=\"1418\" data-end=\"1431\">no refund<\/strong>, depending on the booking type and property policy.<\/p><\/li><li data-start=\"1486\" data-end=\"1567\"><p data-start=\"1488\" data-end=\"1567\"><strong data-start=\"1488\" data-end=\"1500\">No-shows<\/strong> (failure to arrive without prior notice) are <strong data-start=\"1546\" data-end=\"1564\">non-refundable<\/strong>.<\/p><\/li><li data-start=\"1568\" data-end=\"1715\"><p data-start=\"1570\" data-end=\"1715\">Certain discounted or promotional bookings may be <strong data-start=\"1620\" data-end=\"1658\">non-cancellable and non-refundable<\/strong> \u2014 this will be clearly mentioned at the time of booking.<\/p><\/li><\/ul><hr data-start=\"1717\" data-end=\"1720\" \/><h3 data-start=\"1722\" data-end=\"1747\"><strong data-start=\"1726\" data-end=\"1747\">3. Refund Process<\/strong><\/h3><ul data-start=\"1748\" data-end=\"2181\"><li data-start=\"1748\" data-end=\"1838\"><p data-start=\"1750\" data-end=\"1838\">Approved refunds will be issued using the <strong data-start=\"1792\" data-end=\"1815\">same payment method<\/strong> used during booking.<\/p><\/li><li data-start=\"1839\" data-end=\"1939\"><p data-start=\"1841\" data-end=\"1939\">Refunds are typically processed within <strong data-start=\"1880\" data-end=\"1902\">7\u201310 business days<\/strong> after confirmation of eligibility.<\/p><\/li><li data-start=\"1940\" data-end=\"2039\"><p data-start=\"1942\" data-end=\"2039\">Delays may occur due to payment gateway or bank processing times, which are beyond our control.<\/p><\/li><li data-start=\"2040\" data-end=\"2181\"><p data-start=\"2042\" data-end=\"2181\">If you do not receive your refund after 10 business days, please contact us at <strong data-start=\"2121\" data-end=\"2145\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2123\" data-end=\"2143\">info@nauticalnest.co<\/a><\/strong> with your booking reference number.<\/p><\/li><\/ul><hr data-start=\"2183\" data-end=\"2186\" \/><h3 data-start=\"2188\" data-end=\"2229\"><strong data-start=\"2192\" data-end=\"2229\">4. Modifications and Rescheduling<\/strong><\/h3><ul data-start=\"2230\" data-end=\"2497\"><li data-start=\"2230\" data-end=\"2346\"><p data-start=\"2232\" data-end=\"2346\">Guests may request <strong data-start=\"2251\" data-end=\"2283\">date changes or rescheduling<\/strong> up to <strong data-start=\"2290\" data-end=\"2318\">48 hours before check-in<\/strong>, subject to availability.<\/p><\/li><li data-start=\"2347\" data-end=\"2420\"><p data-start=\"2349\" data-end=\"2420\">If new dates have higher rates, the price difference will be charged.<\/p><\/li><li data-start=\"2421\" data-end=\"2497\"><p data-start=\"2423\" data-end=\"2497\">Rescheduling requests made after the check-in time cannot be accommodated.<\/p><\/li><\/ul><hr data-start=\"2499\" data-end=\"2502\" \/><h3 data-start=\"2504\" data-end=\"2543\"><strong data-start=\"2508\" data-end=\"2543\">5. Service Issues or Complaints<\/strong><\/h3><p data-start=\"2544\" data-end=\"2637\">If you experience any issues during your stay (such as service quality or facility concerns):<\/p><ul data-start=\"2638\" data-end=\"2834\"><li data-start=\"2638\" data-end=\"2723\"><p data-start=\"2640\" data-end=\"2723\">Please contact our management team immediately to allow us to resolve the matter.<\/p><\/li><li data-start=\"2724\" data-end=\"2834\"><p data-start=\"2726\" data-end=\"2834\">If the issue remains unresolved, we may offer compensation or partial refunds <strong data-start=\"2804\" data-end=\"2831\">on a case-by-case basis<\/strong>.<\/p><\/li><\/ul><p data-start=\"2836\" data-end=\"2872\">Refunds will <strong data-start=\"2849\" data-end=\"2856\">not<\/strong> be granted for:<\/p><ul data-start=\"2873\" data-end=\"3096\"><li data-start=\"2873\" data-end=\"2907\"><p data-start=\"2875\" data-end=\"2907\">Change of mind after check-in.<\/p><\/li><li data-start=\"2908\" data-end=\"3022\"><p data-start=\"2910\" data-end=\"3022\">Dissatisfaction caused by factors outside our control (e.g., weather, local power outages, or external noise).<\/p><\/li><li data-start=\"3023\" data-end=\"3096\"><p data-start=\"3025\" data-end=\"3096\">Violation of property rules or early departures initiated by the guest.<\/p><\/li><\/ul><hr data-start=\"3098\" data-end=\"3101\" \/><h3 data-start=\"3103\" data-end=\"3137\"><strong data-start=\"3107\" data-end=\"3137\">6. Non-Refundable Bookings<\/strong><\/h3><p data-start=\"3138\" data-end=\"3326\">Bookings made under special promotions, discounts, or \u201clast-minute deals\u201d are often <strong data-start=\"3222\" data-end=\"3240\">non-refundable<\/strong>.<br data-start=\"3241\" data-end=\"3244\" \/>Such conditions will be clearly stated on the booking page and confirmation email.<\/p><hr data-start=\"3328\" data-end=\"3331\" \/><h3 data-start=\"3333\" data-end=\"3354\"><strong data-start=\"3337\" data-end=\"3354\">7. Contact Us<\/strong><\/h3><p data-start=\"3355\" data-end=\"3593\">If you have any questions regarding cancellations or refunds, please contact us:<br data-start=\"3435\" data-end=\"3438\" \/>\ud83d\udce7 <strong data-start=\"3441\" data-end=\"3451\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3452\" data-end=\"3472\">info@nauticalnest.co<\/a><br data-start=\"3472\" data-end=\"3475\" \/>\ud83c\udf10 <strong data-start=\"3478\" data-end=\"3490\">Website:<\/strong> <a class=\"decorated-link\" href=\"https:\/\/nauticalnest.co\/\" target=\"_new\" rel=\"noopener\" data-start=\"3491\" data-end=\"3543\">https:\/\/nauticalnest.co\/<\/a><br data-start=\"3543\" data-end=\"3546\" \/>\ud83d\udcde <strong data-start=\"3549\" data-end=\"3559\">Phone:<\/strong> 03002820301<\/p><p data-start=\"3595\" data-end=\"3701\">Please include your <strong data-start=\"3615\" data-end=\"3629\">Booking ID<\/strong>, <strong data-start=\"3631\" data-end=\"3644\">Full Name<\/strong>, and <strong data-start=\"3650\" data-end=\"3667\">Check-in Date<\/strong> in your email for faster support.<\/p><hr data-start=\"3703\" data-end=\"3706\" \/><h3 data-start=\"3708\" data-end=\"3732\"><strong data-start=\"3712\" data-end=\"3732\">8. Governing Law<\/strong><\/h3><p data-start=\"3733\" data-end=\"3919\">This Return or Refund Policy is governed by the <strong data-start=\"3781\" data-end=\"3801\">laws of Pakistan<\/strong>, and any disputes will be handled by the courts located in <b>Karachi.<\/b><\/p><hr data-start=\"3921\" data-end=\"3924\" \/><p data-start=\"3926\" data-end=\"4126\" data-is-last-node=\"\" data-is-only-node=\"\">Would you like me to now combine all four policies (Terms, Privacy, Services, and Refund) into one <strong data-start=\"4025\" data-end=\"4045\">PDF or Word file<\/strong> so you can directly upload them to your website\u2019s \u201cLegal\u201d or \u201cPolicies\u201d section?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return or Refund Policy Last Updated: November 2025 Thank you for booking with Nautical Nest.We aim to provide a smooth and transparent booking experience for all our guests. This Return or Refund Policy explains how cancellations, refunds, and booking adjustments are handled for our accommodation and hospitality services. By completing a booking on https:\/\/nauticalnest.co\/, you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1310","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nauticalnest.co\/index.php\/wp-json\/wp\/v2\/pages\/1310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nauticalnest.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nauticalnest.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nauticalnest.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nauticalnest.co\/index.php\/wp-json\/wp\/v2\/comments?post=1310"}],"version-history":[{"count":7,"href":"https:\/\/nauticalnest.co\/index.php\/wp-json\/wp\/v2\/pages\/1310\/revisions"}],"predecessor-version":[{"id":1352,"href":"https:\/\/nauticalnest.co\/index.php\/wp-json\/wp\/v2\/pages\/1310\/revisions\/1352"}],"wp:attachment":[{"href":"https:\/\/nauticalnest.co\/index.php\/wp-json\/wp\/v2\/media?parent=1310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}