Last Updated: November 2025
Welcome to Nautical Nest!
This Services Policy outlines how we deliver and manage our accommodation booking services through our website https://nauticalnest.co/. By using our services, you agree to this policy along with our Terms and Conditions.
Nautical Nest provides online booking and reservation services for rooms, apartments, and related hospitality experiences.
Our services are digital in nature — no physical shipping is involved. Instead, users receive booking confirmations electronically via email or through their account dashboard.
Once a booking is completed and payment is successfully made, you will receive a confirmation email containing booking details, check-in instructions, and contact information.
Please ensure your email address and contact details are entered correctly during checkout.
If you do not receive a confirmation within 24 hours, please contact our support team immediately.
All services (room stays, hospitality amenities, etc.) are fulfilled on-site at the property location on the selected dates.
You must present your booking confirmation (digital or printed) and valid ID upon check-in.
Service fulfillment begins from the check-in time and ends at the check-out time as stated in your reservation.
Guests may request changes to their booking (dates, room type, or duration) depending on availability.
Additional charges may apply for modifications made after booking confirmation.
Nautical Nest reserves the right to deny modification requests that violate booking terms or are made too close to the stay date.
Cancellations must follow our Cancellation & Refund Policy outlined in the Terms and Conditions.
Refunds (if applicable) are processed within 7–10 business days through the original payment method.
Some promotional or discounted bookings may be non-refundable.
In rare cases (such as maintenance issues, overbooking, or unforeseen circumstances), Nautical Nest may offer an alternative room, rescheduling option, or full refund.
Nautical Nest will not be responsible for external delays caused by factors beyond our control (such as transport delays, weather conditions, or local restrictions).
Guests are required to:
Arrive on time for check-in and follow all on-site rules.
Respect property staff, facilities, and other guests.
Notify management of any special requests or service issues immediately upon arrival.
If you have questions or concerns about your booking or service delivery, please contact:
📧 Email: info@nauticalnest.co
🌐 Website: https://nauticalnest.co/
📞 Phone: 03002820301
This Services Policy is governed by the laws of Pakistan, and any disputes shall be handled under the jurisdiction of the courts in Karachi.
